If you need to return merchandise, you may return your order within 30 days of purchase, or we will gladly work with you to correct the order. For returns, please contact our customer service department at 800.289.4787 for a Return Goods Authorization Number. Please include a copy of your invoice or packing slip, along with any instructions and the Return Goods Authorization Number written on the outside of the box.
You may also e-mail us at inquiry@rutlandtool.com with the following information outlined in your e-mail:
Company & Contact Name
Customer Number
Contact Phone & e-mail
Invoice Number
Quantity, Model Number & Reason for Return of each item being returned
Upon receipt of your e-mail, one of our customer service representatives will contact you with your Return Goods Authorization Number.
